Frequently Asked Questions
Everything you need to know about ordering, activation, delivery, refunds, and support.
After checkout, your software license key and download instructions are delivered instantly by email — usually within 12 minutes.
Please check your spam or junk folder first. If you still don't see the email, contact our support team and we’ll resend it immediately.
Yes. All licenses activate directly through the official software publisher servers including Adobe, Autodesk, Microsoft, Intuit, and more.
Most products support reinstallation as long as the license terms allow it. Product-specific activation limits are listed on each product page.
Yes. We offer a 60-day refund policy for eligible, unactivated license keys.
Approved refunds are usually processed within 5 business days back to your original payment method.