Your privacy at Pallmilla

Last updated: May 24, 2026

Pallmilla keeps customer data collection minimal. We do not store unnecessary personal data ourselves. We only use the information needed to process your order, arrange shipment, provide customer support, and comply with legal requirements.

Information We Use

When you place an order, we may use essential order and delivery information, such as your name, shipping address, email address, phone number if provided, ordered items, and order reference details.

This information is used only where necessary to prepare, ship, track, and support your order.

What We Do Not Store

Pallmilla does not store your payment card details. Payments are handled securely through Shopify and approved payment providers. We also do not collect sensitive personal data unless it is required by law or directly necessary to resolve a customer request.

Why We Use Your Information

• To confirm and process your purchase.
• To prepare and ship your order to the correct address.
• To send order updates, shipping notifications, or customer support replies.
• To prevent fraud, protect the store, and meet legal obligations.

Shopify and Service Providers

Our store is powered by Shopify. Shopify and selected service providers may process order, checkout, payment, analytics, and shipping information so the store can function correctly. These providers process information according to their own privacy and security standards.

You can learn more about Shopify privacy practices through the Shopify Privacy Policy .

Cookies and Store Functionality

Like most Shopify stores, our website may use cookies and similar technologies for basic store functionality, checkout, security, analytics, and customer experience. You can control or block cookies through your browser settings, but some store features may not work properly without them.

Marketing

If you choose to subscribe to our emails, we may use your email address to send product updates or offers. You can unsubscribe at any time using the link included in our emails. We do not sell your personal information for our own independent marketing database.

Retention

We keep order-related information only for as long as needed to fulfill the order, provide support, handle returns or disputes, and meet accounting, tax, fraud-prevention, or legal obligations.

Your Rights

Depending on your location, you may have the right to request access, correction, deletion, or restriction of your personal information. If you want to make a privacy request, contact us and we will respond as required by applicable law.

Contact

If you have questions about this Privacy Policy or how your information is handled, you can contact Pallmilla at support@pallmilla.com .