Terms for using Pallmilla

Last updated: May 24, 2026

These Terms explain the basic rules for using the Pallmilla website and purchasing from our Shopify store. By browsing our store or placing an order, you agree to these Terms, our Privacy Policy, and any shipping, return, or refund policies shown on the website.

About Pallmilla

Pallmilla operates this online store to provide wristbands and accessories for customers who want a cleaner, more refined Royal Pop wrist experience. Our store is powered by Shopify, which helps us provide checkout, payment, order, and store functionality.

Using Our Store

You agree to use our website only for lawful personal shopping purposes. You must not misuse the website, interfere with its security, copy our content without permission, submit false information, or use the store in a way that may harm Pallmilla, Shopify, other customers, or third parties.

Orders and Acceptance

When you place an order, you are making an offer to purchase the selected product. An order is accepted only once payment is processed and the order is confirmed. Pallmilla may refuse, cancel, or limit orders where necessary, including for suspected fraud, incorrect pricing, unavailable stock, or shipping restrictions.

Please review your order details carefully before checkout, including product choice, quantity, delivery address, and contact information.

Products and Availability

We do our best to present product details, images, colors, and descriptions accurately. However, product appearance may vary depending on screen settings, lighting, and device display. Product descriptions, prices, promotions, and availability may change at any time without notice.

Pricing, Payments, and Billing

We aim to keep our pricing clear and simple. The price shown at checkout is the price for your selected product at the time you place your order. Any available discounts, shipping costs, taxes, or applicable fees will be shown during checkout before payment is completed.

Payments are processed securely through Shopify and approved payment providers. Pallmilla does not store your full payment card details.

Shipping and Delivery

Most orders are delivered within an estimated 2–3 weeks. We do our best to process and ship orders smoothly, and tracking information will be shared when available. Delivery timing may vary depending on your location, carrier movement, customs processing, or busy seasonal periods.

If your order takes longer than expected, contact us and we will help you check the status.

Returns and Refunds

We want your order to arrive in good condition. If your item is defective, damaged, or arrives with a clear product issue, you may contact us within 60 days of delivery and we will review the case for a refund, replacement, or suitable solution.

To help us resolve the issue quickly, please include your order number, a short description of the problem, and clear photos of the defective item when contacting support.

Intellectual Property

The Pallmilla website, including its text, images, graphics, layout, design, branding, and product presentation, is owned by Pallmilla or its licensors. You may not copy, reproduce, modify, sell, or use our website content for commercial purposes without written permission.

Third-Party Services

Our store may use Shopify, payment providers, shipping providers, analytics tools, and other third-party services. These services may operate under their own terms and privacy policies. Pallmilla is not responsible for third-party websites or services that are outside our control.

Relationship with Shopify

Pallmilla is powered by Shopify, but sales made through this store are between you and Pallmilla. Shopify provides the platform technology and is not responsible for Pallmilla products, order fulfillment, customer service, or any claims related to purchases from our store.

Customer Feedback

If you send us reviews, suggestions, photos, comments, or other feedback, you allow Pallmilla to use that feedback to improve, promote, and operate the store, unless otherwise restricted by applicable law. You must not submit unlawful, misleading, abusive, infringing, or harmful content.

Errors and Corrections

Occasionally, our website may contain errors, inaccuracies, or omissions related to product details, pricing, availability, shipping times, or promotions. We reserve the right to correct these errors, update information, cancel affected orders, or adjust details where permitted by law.

Limitation of Liability

To the fullest extent permitted by law, Pallmilla is not liable for indirect, incidental, special, or consequential losses connected to your use of the website or products purchased through the store. Our products and website are provided on an “as available” basis, except where specific rights are required by law.

Independent Accessory Brand

Pallmilla is an independent accessory brand. Pallmilla is not affiliated with, endorsed by, or officially associated with Audemars Piguet, Swatch, or any third-party watch manufacturer. Product names may be used only to describe compatibility or intended use.

Changes to These Terms

We may update these Terms from time to time by posting a revised version on this page. Your continued use of the website after updates are posted means you accept the updated Terms.

Contact

If you have questions about these Terms of Service, contact Pallmilla at support@pallmilla.com .